BOW VALLEY CHAUFFEUR
Legal

Privacy Policy

Last updated: July 17, 2026

This page is maintained by Bow Valley Chauffeur to explain how we collect, use, and safeguard information from guests who visit this website or book a private transfer with us. Bow Valley Chauffeur is a locally operated private transportation business based in Banff, Alberta, Canada.

Information We Collect

When you contact us or submit a booking request, we collect only the information needed to arrange your transfer:

  • Name and party size
  • Email address and phone number
  • Pickup and drop-off locations, date, and time
  • Flight number (when provided) to time your pickup
  • Any additional trip details you choose to share

How We Use Your Information

  • To confirm, arrange, and provide your private transfer
  • To communicate with you about your reservation
  • To respond to enquiries you send us
  • To keep basic records for accounting and legal compliance

We do not sell, rent, or trade your personal information.

Sharing With Service Providers

We share your details only with the chauffeur assigned to your booking and with trusted service providers we rely on to operate the business (for example, email, payment processing, and website hosting). These providers are permitted to use your information only to deliver services on our behalf.

Cookies and Website Analytics

This website may use standard cookies and basic analytics to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings at any time.

Data Retention

We keep booking records only as long as needed to provide our service and to meet applicable legal, tax, and accounting requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at Contact@Bowvalleyc.com.

Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, but we work to safeguard the details you share with us.

Contact

Questions about this policy or how your information is handled can be sent to: